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Whether the result of small leak from a broken pipe or a natural disaster, water spreads fast leaving damage and risk behind for homes and businesses. Water can lead to structural damage, mold, and even contamination. Before the problem gets worse, you need the help of Kustom’s trusted water damage restoration service professionals who can remove any standing water, decontaminate any areas affected, and restore any structural damage.
Assess and monitor the true extent of water damage and the ongoing drying process with thermal technology that carefully measures moisture content throughout the restoration process.
Remove water quickly to secure your property and prevent unnecessary additional damage.
Remove damaged or non-salvageable building materials with total or selective demolition.
Locate both obvious and hidden water damage with our moisture mapping process to quickly dry the structure and prevent future problems such as mold.
Prevents secondary water damage from condensation by removing moisture from the air through dehumidification.
Mitigate downtime by engaging Kustom as your full-service general contractor so you can begin the reconstruction planning process immediately following the event or loss.
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We have spent the past 50 years earning our reputation as an industry-leading property restoration firm. From the largest commercial loss to the smallest home disaster, our focus is on how to safely, quickly, and efficiently get our clients back up to speed. Our technical expertise means that we master every physical detail, from building stabilization to full repair construction and disaster cleanup. But we’re also known for bringing relentless client focus to the entire disaster restoration process. We support our customers through every challenge so they can lean on our leadership with confidence.
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After our home was destroyed by water damage due to hurricane Florence, Kustom was immediately at our home and taking care of business. They contacted our adjuster and fought for us. Paul took care of us as if we were family. Without this company, I seriously don’t know what condition our home would be in. I will recommend them to anyone! Amazing, amazing company. We thank you, from the bottoms of our heart, for giving us hope during such a terrible time.
Our HOA had 6 units that had water damage caused by leaking roof. Kustom came in and immediately took control of the situation. They called an environmental company to test the air, met our adjuster, removed all the damaged materials, dried everything and repaired our units in a very timely and professional manner. We were completely satisfied with their services and will use them again if we ever need to. Great company!! Highly recommend.
The Business Center at South Main Square
When I first discovered the water damage to my property, I contacted USAA and they sent out two contractors to bid on the job. The first to respond was Kustom US. Before there was any discuss of the process, Mr. Ben Miller showed me compassion, because he could tell that my PTSD was kicking in hard. His reassurance that they would return my townhouse to the original state was exactly what I needed to hear. Kustom exhibited the highest degree of professionalism by their exemplary conduct during the process of restoring my property.
Our basement flooded and we worked with Kustom on the repairs. They did everything they said they would do, when they said they would do it. They were friendly and responsive in all their communications and the basement looks better than it did before the flood. They also helped guide me in the insurance claim, navigating the best way to work with adjusters, etc. I hope I never have another water issue, but if I do - I won't hesitate to call Kustom again!
Fire Damage Restoration
Structural Repair and Reconstruction