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Kustom offers a full suite of disaster restoration and recovery services in Raleigh, NC and the surrounding areas to help you minimize the impact of any loss on your home or business and maximize the efficiency of your recovery process. Kustom is the premier disaster restoration service in North Carolina and throughout the Southeast Region for our unparalleled customer experience, attention to detail, and quality workmanship. Contact us today for immediate assistance covering all your emergency restoration service needs.
24/7 Emergency Response
Water Damage Restoration
Fire Damage Restoration
Storm Damage Restoration
Proactive Disaster Plan Development
COVID 19 Decontamination Services
Structural Repair and Reconstruction
Consulting, Construction Defects and Expert Witness
Your Kustom Raleigh team is able to rapidly respond, mitigate, and stabilize your residential or commercial property loss 24 Hours/Day, 7 Days/Week, and 365 Days/Year.
As our longest tenured Raleigh employee (2019) Mike stands out as a seasoned leader, with experience as a Project Manager and running his own business prior to Kustom. Proficient in both mitigation and reconstruction, Mike’s approach is strongly rooted in structured processes, and he excels in ensuring team-wide responsibility. In recognition of his dedication to excellence, Mike was elevated to the position of Operations Manager in May 2023.
I wanted to share my exceptional experience I had with Kustom US. Not only did I use them on 2 separate occasions, but I also used them to rebuild and restore. They took a proactive approach and assisted quickly to mitigate in a timely manner. They were very mindful and respectful. Mr. Michael Lang, the project manager, was very knowledgeable. I was impressed with his skills and it showed that he truly cared and was capable of doing a fantastic job. He worked very meticulously and diligently. He was very resourceful and helpful; when I had to call the plumber to come back to my house to figure out why I was having water leakage even though the toilet was already removed and the area was sealed. As for his crewman Mr. Jeremy L, he was at my home on both occasions and he was very reliable and skillful in his craftsmanship. He was very courteous and pleasant. When the project started they worked around my 4 children and me. Mr. Lang was very considerate and understanding about my situation and planned accordingly. When the job was completed I was so amazed and impressed. The flooring and painting came out beautifully. Outstanding work! I will certainly be using this company again! When disaster strikes you better call them!
Hot water flowing under our hardwood floors was a disaster – we had to have our crawl space redone, cabinets removed, and hardwood floors replaced. It was a very trying process until Roger Coates, Tyler Fry, and Jeremy Lupien of the Raleigh Kustom US office started working on our job. Roger took full control of the situation, coordinated all the different aspects of the job, and made sure everything was fixed to our full satisfaction. Tyler went above and beyond and did great work on our cabinetry, trim, and woodwork, and Jeremy made sure our plumbing, drywall, and electrical all came back together very nicely. If we ever had to have this kind of work done again, I would call Kustom immediately and ask specifically for that same team.
These are amazing professionals who cleaned up and removed damaged walls, flooring, and insulation after Hurricane Flo. And no mess left behind. Not even dust! Incredible and fast work! Very responsive and helpful!! Wonderful to work with! Prompt, hard working, and considerate of my home and my belongings. Thank you!!!!!!
No one can predict disaster—but you do stand to benefit from having a specific plan of action ready to go. The first 12 to 48 hours following a disaster are critical in determining whether your business fully recovers. Be ready with InstantAssist, a detailed business continuation plan that leverages our expertise to actively safeguard your operational stability.
2216 Page Road, Unit A-104Durham, North Carolina 27713