24/7 Emergency Response


Kustom Tacoma

24/7 Emergency Response

National Reach, Local Touch

Imel Wheat III – General Manager

Imel Wheat III leads the Kustom Tacoma team. Together, he and the team leverage decades of experience to help our residential and commercial clients recover after a disaster. Reach out to Imel and his team today to experience Trust that BuildsTM.

Kustom builds trust in Tacoma, Washington

Melissa Ehigh

Five Stars

I called Kustom after I had a small kitchen fire that filled my work with thick black smoke. Kustom made me feel like a top priority and were quickly at my office the next day inspecting the damage and treating the strong smell of smoke. The workers who came to my office were smart, respectful and reassuring in a time I was very worried about the state of the office kitchenette and employee health safety. After only a few days my office was back to normal and I couldn’t be more appreciative of Kustom and their amazing team!

Paul Cles

Five Stars

Great job. Punctual. Thorough. Great explanation of everything done. Super friendly and fun to talk with.

Nic Myhrberg

Five Stars

I had a lot of water soak into the carpet pad and water into the subfloor.

Devin was punctual and professional throughout the whole process. Very knowledgeable, personable, and experienced. He shared the information in a way that makes sense, completely transparent and showed me what the issues were. I noticed his attention to detail. I have a large family with a lot of foot traffic in the house. He routed the equipment cords and drain tube to the sink in such a way as to not cause a trip hazard and made it secure and tamperproof. We were able to use our family room, laundry room and bathroom as normal with no issues. Devin was responsive and available whenever I had questions.

Why Kustom

We help make your house feel like home again after disaster strikes. From frozen pipe bursts to overflowing toilets, Kustom has industry trained and IICRC certified teams ready to respond when you need us most – whenever that may be 24/7/365.

With fast response, expertise, and the right equipment; Kustom makes mitigating, recovering and repairing your water damage an easy process. From the first call to project completion, we are with you every step of the way providing care, communication, and expert service.


Prepare in advance for disaster recovery success.

No one can predict disaster—but you do stand to benefit from having a specific disaster management plan of action ready to go. The first 12 to 48 hours following a disaster are critical in determining whether your business fully recovers. Whether you’re facing storm damage restoration, fire damage, water mitigation and flood cleanup, mold abatement, or other disaster-related issues impacting your business, be ready with InstantAssist, a detailed business continuation plan that leverages our emergency restoration service expertise to actively safeguard your operational stability.

Learn More

InstantAssist logo for proactive disaster preparation and business continuity planning