24/7 Emergency Response


The Eastern Washington Frozen Pipes Experts

Frozen pipe damage? Call the experts at Kustom.


Call now!

Experiencing a pipe burst? Kustom is here to help.

Water disasters can happen from leaking pipes, broken pipes, and frozen pipes bursting inside your walls. Wherever the damage comes from, you can count on Total Restoration to remove the water, dry the affected areas, and restore your property back to normal.

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Rated 4.8 on Google

Kustom water damage restoration serves the following areas and more:

  • Kennewick
  • Pasco
  • Richland
  • Sunnyside
  • Prosser
  • Yakima
  • Toppenish
  • Zillah
  • East Valley
  • Naches
  • Grandview
  • Walla Walla
  • Touchet
  • Umatilla
  • Hermiston
  • Moses Lake
  • Spokane
  • Airway Heights
  • Medical Lake
  • Cheney

Kustom builds trust in Eastern Washington

John Hoffman

Five Stars

The Kustom team was very professional and efficient. They did the cleanup job under difficult conditions in our attic. I would be happy to recommend this company to others who need cleanup and repair service.

Michelle Guritz

Five Stars

I have worked with this company and every time I work with them they are amazing. Professional, kind, always on time and thorough. From the office crew to the field team my experience has been amazing. I would recommend them any time.

Daniel Habinek

Five Stars

If you are ever in a situation where you need a company for restoration and remodeling, do yourself a favor and go with Kustom. Amazing and professional people who go above and beyond. Our hot water heater exploded while still under warranty. Kustom was quick in all aspects – got our garage and master bathroom back and better than ever! They are a great value while delivering superior craftsmanship. They will not try to take advantage of you or ghost you for appointments. Go with Kustom and let your worries/stress fade away. Thank you!

Why Kustom

We help make your house feel like home again after disaster strikes. From frozen pipe bursts to overflowing toilets, Kustom has industry trained and IICRC certified teams ready to respond when you need us most – whenever that may be 24/7/365.

With fast response, expertise, and the right equipment; Kustom makes mitigating, recovering and repairing your water damage an easy process. From the first call to project completion, we are with you every step of the way providing care, communication, and expert service.


Prepare in advance for disaster recovery success.

No one can predict disaster—but you do stand to benefit from having a specific disaster management plan of action ready to go. The first 12 to 48 hours following a disaster are critical in determining whether your business fully recovers. Whether you’re facing storm damage restoration, fire damage, water mitigation and flood cleanup, mold abatement, or other disaster-related issues impacting your business, be ready with InstantAssist, a detailed business continuation plan that leverages our emergency restoration service expertise to actively safeguard your operational stability.

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InstantAssist logo for proactive disaster preparation and business continuity planning