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Recently Acquired Total Restoration (11/1/19) advises White House Panel on COVID-19 Response.



Coronaviruses are a large family of viruses. There are several known coronaviruses that infect people and usually only cause mild respiratory disease, such as the common cold. The recent problematic strain is the novel coronavirus (COVID-19).

COVID-19 is thought to spread mainly from person-to-person.

  • Between people who are in close contact with one another (within about 6 feet).
  • Through respiratory droplets produced when an infected person coughs or sneezes.
  • These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.

The most common symptoms are fever, cough, and shortness of breath which may appear 2-14 days after exposure (based on the incubation period of MERS-CoV viruses). Severity of cases have ranged from mild symptoms to severe illness and death for confirmed coronavirus disease 2019 (COVID-19) cases.

Since there is currently no vaccine to prevent coronavirus disease 2019 (COVID-19), the best way to prevent illness is to avoid being exposed to this virus.


Listen to and follow the directions of your State and Local Authorities.

  • Follow all county, state, and federal guidelines as to current “Stay-At-Home” Orders.

Clean your hands often.

  • Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.

Avoid close contact

  • Avoid close contact with people who are sick
  • Put distance between yourself and other people if COVID-19 is spreading in your community. This is especially important for people who are at higher risk of getting very sick.

Stay home if you’re sick

  • Stay home if you are sick, except to get medical care. Learn what to do if you are sick.

Cover coughs and sneezes

  • Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow.
  • Throw used tissues in the trash.
  • Immediately wash your hands with soap and water for at least 20 seconds. If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 60% alcohol.

Wear a facemask if you are sick

  • If you are sick: You should wear a facemask when you are around other people (e.g., sharing a room or vehicle) and before you enter a healthcare provider’s office. If you are not able to wear a facemask (for example, because it causes trouble breathing), then you should do your best to cover your coughs and sneezes, and people who are caring for you should wear a facemask if they enter your room. Learn what to do if you are sick.
  • If you are NOT sick: You do not need to wear a facemask unless you are caring for someone who is sick (and they are not able to wear a facemask). Facemasks may be in short supply and they should be saved for caregivers.

Clean and disinfect

  • Clean AND disinfect “High Touch Point” or frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.
  • If surfaces are dirty, clean them: Use detergent or soap and water prior to disinfection.

Have an Experienced and Licensed Contractor In Place

  • Contact Kustom for preventative cleaning and initial site inspection for response planning
  • Be prepared if any of your employees is suspected of having or is confirmed of having COVID-19.

Kustom specializes in the thorough cleaning, containment and disinfection protocols necessary to maintain or restore a safe and healthy environment in your commercial facilities.

With EPA-Registered disinfectants, equipment, and staff on hand; Kustom is ready to dispatch 24/7/365 in order to maintain or restore a healthy environment in your facilities.



Information is power. Understanding the situation before response will lead to greater safety and efficiency.

Once on site, the establishment of the “Clear Zone”, “Transition Zone”, and the “Operating Zone” are critical for cross-contamination control. Kustom utilizes ECU anterooms for transition zones.


Crew(s) will utilize ULV Foggers to apply EPA-registered disinfectant(s) with on all large items, horizontal and/or vertical surfaces in the specified areas and within common reaching points (tables, desks, chairs, walls, and floors).

(Not necessary in Precautionary only Cleaning)

Crew(s) are to remove anything directly affected from the person or person’s workspace. Cloth materials, papers, personal items, work phone and any items that may have touched frequently or possibly sneezed and/or coughed on are placed in a biohazard bag and container for proper disposal. Desks and other large, hard surface furniture can be salvaged.


Crew(s) will follow pre-disinfection with the direct application of EPA-Registered Disinfectant via microfiber towels and a thorough mechanical wipe down of “High Touch Point Surfaces”. This process will also:

  • Knock down any pooling of disinfectant left from the pre-disinfecting step.
  • Complete a detailed cleaning and misting of sensitive “High-Touch Point” areas and items not able to be sprayed such as computers, phones, inside of drawers and personal items.

Contact us for information

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